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Australian Journal of Primary Health Australian Journal of Primary Health Society
The issues influencing community health services and primary health care
RESEARCH ARTICLE

Pharmacists in general practice: recommendations resulting from team-based collaborative care

Helen Benson A C , Cherie Lucas A , Shalom I. Benrimoj A , Walter Kmet B and Kylie A. Williams A
+ Author Affiliations
- Author Affiliations

A Graduate School of Health, University of Technology Sydney, Building 7, 67 Thomas Street, Ultimo, NSW 2007, Australia.

B WentWest, Western Sydney Primary Health Network, Level 1, 85 Flushcombe Road, Blacktown, NSW 2148, Australia.

C Corresponding author. Email: helen.benson@uts.edu.au

Australian Journal of Primary Health 24(6) 448-454 https://doi.org/10.1071/PY18022
Submitted: 30 January 2018  Accepted: 19 July 2018   Published: 2 November 2018

Abstract

The Western Sydney Primary Health Network (PHN), WentWest, has been working to improve patient and health system outcomes by commissioning projects that enhance patient-focussed, team-based care. One such project is the WentWest General Practice Pharmacist Project, involving the integration of pharmacists within general practice sites. The aim of this study is to describe, classify and analyse recommendations made by pharmacists to GPs, resulting from patient consultations between pharmacists and patients in a general practice setting. This study was a multi-centre prospective observational study (April 2017–September 2017) investigating recommendations made by pharmacists integrated in a general practice setting. Thirteen general practice sites located in Western Sydney, NSW, Australia were involved in the study. The main outcome measures of this study include the classification of pharmacist recommendations and the percentage of those recommendations accepted by GPs. The pharmacists recorded the results from 618 patient consultations. These consultations resulted in 1601 recommendations of which 1404 (88%) were recorded as accepted. This study demonstrated that the recommendations made by pharmacists in general practice are well accepted by GPs and may lead to improvements in medication management and patient care.

Additional keywords: drug-related problems, integrated care, medication review, primary care.


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