Improving the system: One action at a time

References

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[2]  Calkin S. 10 frequently asked questions – what is the Francis Report? NursingTimesNet. 2013. Available at: http://www.nursingtimes.net/home/francis-report/10-frequently-asked-questions-what-is-the-francis-report/5054230.article [verified 10 August 2015].

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[4]  Australian Commission on Safety and Quality in Healthcare. National Safety and Quality Health Service Standards. Sydney: ACSQHC; 2012.

[5]  Agency for Healthcare Research and Quality. TeamSTEPPS^® Instructers Guide: TeamSTEPPS^® Team Strategies and Tools to Enhance Performance and Patient Safety. Rockville, MD: Agency for Healthcare Research and Quality; 2006.

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