
TY  - JOUR
A1  - Bartlett, Mark 
A1  - Hatcher, Deborah 
A1  - Johnson, Amanda 
T1  - Total quality management in accredited New South Wales hospitals: A public/private comparison
JF  - Australian Health Review
JO  - Aust. Health Review
Y1  - 1997
VL  - 20
IS  - 4
SP  - 49
EP  - 59
KW  - 
UR  - https://doi.org/10.1071/AH970049 
N2  - Analysis of data collected in a 1994?95 survey of accredited New South Waleshospitals examined the adoption of key elements of total quality management practicein the public and private sectors. In a number of areas of practice widely consideredto be central to a hospital?s total quality management efforts, there was no statisticallysignificant difference between the two sectors. Where differences existed, total qualitymanagement practices more likely to be adopted by public hospitals were limited intheir scope and likely to be explained by structural peculiarities. In contrast, privatehospitals were more likely to adopt practices more critical to the successfulimplementation of total quality management. 
ER  -

