Register      Login
Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE

Comparison of medication policies to guide nursing practice across seven Victorian health services

Mariann Fossum A B , Lee Hughes A , Elizabeth Manias A , Paul Bennett A , Trisha Dunning A , Alison Hutchinson A , Julie Considine A , Mari Botti A , Maxine M. Duke A and Tracey Bucknall A
+ Author Affiliations
- Author Affiliations

A Deakin University, School of Nursing and Midwifery, 221 Burwood Highway, Burwood, Vic. 3125, Australia. Email: lee.hughes@deakin.edu.au; emanias@deakin.edu.au; p.bennette@deakin.edu.au; trisha.dunning@deakin.edu.au; alison.hutchinson@deakin.edu.au; julie.considine@deakin.edu.au; mari.botti@deakin.edu.au; maxine.duke@deakin.edu.au; tracey.bucknall@deakin.edu.au

B Corresponding author. Email: m.fossum@deakin.edu.au

Australian Health Review 40(5) 526-532 https://doi.org/10.1071/AH15202
Submitted: 29 May 2015  Accepted: 24 November 2015   Published: 25 January 2016

Abstract

Objectives The objective of this paper is to review and compare the content of medication management policies across seven Australian health services located in the state of Victoria.

Methods The medication management policies for health professionals involved in administering medications were obtained from seven health services under one jurisdiction. Analysis focused on policy content, including the health service requirements and regulations governing practice.

Results and Conclusions The policies of the seven health services contained standard information about staff authorisation, controlled medications and poisons, labelling injections and infusions, patient self-administration, documentation and managing medication errors. However, policy related to individual health professional responsibilities, single- and double-checking medications, telephone orders and expected staff competencies varied across the seven health services. Some inconsistencies in health professionals’ responsibilities among medication management policies were identified.

What is known about the topic? Medication errors are recognised as the single most preventable cause of patient harm in hospitals and occur most frequently during administration. Medication management is a complex process involving several management and treatment decisions. Policies are developed to assist health professionals to safely manage medications and standardise practice; however, co-occurring activities and interruptions increase the risk of medication errors.

What does this paper add? In the present policy analysis, we identified some variation in the content of medication management policies across seven Victorian health services. Policies varied in relation to medications that require single- and double-checking, as well as by whom, nurse-initiated medications, administration rights, telephone orders and competencies required to check medications.

What are the implications for practitioners? Variation in medication management policies across organisations is highlighted and raises concerns regarding consistency in governance and practice related to medication management. Lack of practice standardisation has previously been implicated in medication errors. Lack of intrajurisdictional concordance should be addressed to increase consistency. Inconsistency in expectations between healthcare services may lead to confusion about expectations among health professionals moving from one healthcare service to another, and possibly lead to increased risk of medication errors.

Additional keywords: clinical decision making, health policy, hospitals, medication therapy management, nursing.


References

[1]  Australian Commission on Safety and Quality in HealthCare (ACSQHC). Second national report on patient safety-improving medication safety. Canberra: ACSQHC; 2002.

[2]  Roughead EE, Semple SJ. Medication safety in acute care in Australia: where are we now? Part 1: a review of the extent and causes of medication problems 2002–2008. Aust New Zealand Health Policy 2009; 6 18
Medication safety in acute care in Australia: where are we now? Part 1: a review of the extent and causes of medication problems 2002–2008.Crossref | GoogleScholarGoogle Scholar | 19671158PubMed |

[3]  Australian Institute of Health and Welfare (AIHW). Australian hospital statistics 2002–2003. Canberra: AIHW; 2004.

[4]  National Coordinating Council for Medication Error Reporting and Prevention. About medication errors. 2012. Available at: http://www.nccmerp.org/about-medication-errors [verified 3 March 2015].

[5]  Manias E, Williams A, Liew D, Rixon S, Braaf S, Finch S. Effects of patient-, environment- and medication-related factors on high-alert medication incidents. Int J Qual Health Care 2014; 26 308–20.
Effects of patient-, environment- and medication-related factors on high-alert medication incidents.Crossref | GoogleScholarGoogle Scholar | 24771401PubMed |

[6]  Krähenbühl-Melcher A, Schlienger R, Lampert M, Haschke M, Drewe J, Krähenbühl S. Drug-related problems in hospitals. Drug Saf 2007; 30 379–407.
Drug-related problems in hospitals.Crossref | GoogleScholarGoogle Scholar | 17472418PubMed |

[7]  Mitchell RJ, Williamson A, Molesworth B. Use of a human factors classification framework to identify causal factors for medication and medical device-related adverse clinical incidents. Saf Sci 2015; 79 163–74.
Use of a human factors classification framework to identify causal factors for medication and medical device-related adverse clinical incidents.Crossref | GoogleScholarGoogle Scholar |

[8]  Hughes RG, Blegan MA. Medication administration safety. In: Hughes RG, editor. Patient safety and quality: an evidence-based handbook for nurses. AHRQ Publication No. 08–0043. Rockville, MD: Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and Human Services; 2008. pp. 397–457.

[9]  Wakefield DS, Wakefield BJ, Holman TU, Blegen MA. Perceived barriers in reporting medication administration errors. Best Pract Benchmarking Healthc 1996; 1 191–7.
| 1:STN:280:DyaK2szjt1Wjsg%3D%3D&md5=07e0f6d11ea2f65e2bca89c1a213e40dCAS | 9192569PubMed |

[10]  Institute of Medicine. To err is human: building a safer health system. Washington, DC: National Academy Press; 1999.

[11]  Armitage G, Knapman H. Adverse events in drug administration: a literature review. J Nurs Manag 2003; 11 130–40.
Adverse events in drug administration: a literature review.Crossref | GoogleScholarGoogle Scholar | 12581401PubMed |

[12]  Choo J, Hutchinson A, Bucknall T. Nurses’ role in medication safety. J Nurs Manag 2010; 18 853–61.
Nurses’ role in medication safety.Crossref | GoogleScholarGoogle Scholar | 20946221PubMed |

[13]  Eisenhauer LA, Hurley AC, Dolan N. Nurses’ reported thinking during medication administration. J Nurs Scholarsh 2007; 39 82–7.
Nurses’ reported thinking during medication administration.Crossref | GoogleScholarGoogle Scholar | 17393971PubMed |

[14]  Folkmann L, Rankin J. Nurses’ medication work: what do nurses know? J Clin Nurs 2010; 19 3218–26.
Nurses’ medication work: what do nurses know?Crossref | GoogleScholarGoogle Scholar | 21040023PubMed |

[15]  Elliott M, Liu Y. The nine rights of medication administration: an overview. Br J Nurs 2010; 19 300–5.
The nine rights of medication administration: an overview.Crossref | GoogleScholarGoogle Scholar | 20335899PubMed |

[16]  Taxis K, Barber N. Ethnographic study of incidence and severity of intravenous drug errors. BMJ 2003; 326 1–4.
Ethnographic study of incidence and severity of intravenous drug errors.Crossref | GoogleScholarGoogle Scholar |

[17]  Fraind DB, Slagle JM, Tubbesing VA, Hughes SA, Weinger MB. Reengineering intravenous drug and fluid administration processes in the operating room: step one: task analysis of existing processes. Anesthesiology 2002; 97 139–47.
Reengineering intravenous drug and fluid administration processes in the operating room: step one: task analysis of existing processes.Crossref | GoogleScholarGoogle Scholar | 12131115PubMed |

[18]  Webster CS, Merry AF, Gander PH, Mann NK. A prospective, randomised clinical evaluation of a new safety-orientated injectable drug administration system in comparison with conventional methods. Anaesthesia 2004; 59 80–7.
A prospective, randomised clinical evaluation of a new safety-orientated injectable drug administration system in comparison with conventional methods.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD2c%2FhtlemsQ%3D%3D&md5=f7e55bd342640a11a97a4e8a7b27147dCAS | 14687104PubMed |

[19]  Australian Commission on Safety and Quality in HealthCare (ACSQHC). Safety and quality improvement guide standard 4: medication safety. Sydney: ACSQHC; 2012.

[20]  Westbrook JI, Rob MI, Woods A, Parry D. Errors in the administration of intravenous medications in hospital and the role of correct procedures and nurse experience. BMJ Qual Saf 2011; 20 1027–34.
Errors in the administration of intravenous medications in hospital and the role of correct procedures and nurse experience.Crossref | GoogleScholarGoogle Scholar | 21690248PubMed |

[21]  NSW Therapeutic Advisory Group. Medication safety self-assessment for Australian hospitals. 2007. Available at: http://www.cec.health.nsw.gov.au/programs/mssa [verified 3 March 2015].

[22]  Hodgkinson B, Koch S, Nay R, Nichols K. Strategies to reduce medication errors with reference to older adults. Int J Evid-Based Healthc 2006; 4 2–41.
| 21631752PubMed |

[23]  Alsulami Z, Conroy S, Choonara I. Double checking the administration of medicines: what is the evidence? A systematic review. Arch Dis Child 2012; 97 833–7.
Double checking the administration of medicines: what is the evidence? A systematic review.Crossref | GoogleScholarGoogle Scholar | 22550322PubMed |

[24]  Ramasamy S, Baysari MT, Lehnbom EC, Westbrook JI. Evidence briefings on interventions to improve medication safety double-checking medication administration. 2013. Available at: http://www.safetyandquality.gov.au/wp-content/uploads/2013/12/Evidence-briefings-on-interventions-to-improve-medication-safety-Double-checking-medication-administration-PDF-888KB.pdf [verified 14 December 2015].

[25]  Walt G, Gilson L. Reforming the health sector in developing countries: the central role of policy analysis. Health Policy Plan 1994; 9 353–70.
Reforming the health sector in developing countries: the central role of policy analysis.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DyaK2M7jtVShsQ%3D%3D&md5=f4c9dfac88839b26c75856156fbd0f31CAS | 10139469PubMed |

[26]  Gilson L, Raphaely N. The terrain of health policy analysis in low and middle income countries: a review of published literature 1994–2007. Health Policy Plan 2008; 23 294–307.
The terrain of health policy analysis in low and middle income countries: a review of published literature 1994–2007.Crossref | GoogleScholarGoogle Scholar | 18650209PubMed |

[27]  Coombes ID, Stowasser DA, Reid C, Mitchell CA. Impact of a standard medication chart on prescribing errors: a before-and-after audit. BMJ Qual Saf 2009; 18 478–85.
Impact of a standard medication chart on prescribing errors: a before-and-after audit.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD1MjpvVWrsA%3D%3D&md5=10c3be8e4713e2f0a0f75f9922b9546cCAS |

[28]  Atik A. Adherence to the Australian National Inpatient Medication Chart: the efficacy of a uniform national drug chart on improving prescription error. J Eval Clin Pract 2013; 19 769–24.
| 22568698PubMed |

[29]  Reason J. Human error: models and management. BMJ 2000; 320 768–70.
Human error: models and management.Crossref | GoogleScholarGoogle Scholar | 1:STN:280:DC%2BD3c7osFChtQ%3D%3D&md5=de4cc4e910f526f8d17f2ad5d49d461aCAS | 10720363PubMed |

[30]  Keers RN, Williams SD, Cooke J, Ashcroft DM. Causes of medication administration errors in hospitals: a systematic review of quantitative and qualitative evidence. Drug Saf 2013; 36 1045–67.
Causes of medication administration errors in hospitals: a systematic review of quantitative and qualitative evidence.Crossref | GoogleScholarGoogle Scholar | 23975331PubMed |

[31]  Manias E, Williams A, Liew D. Interventions to reduce medication errors in adult intensive care: a systematic review. Br J Clin Pharmacol 2012; 74 411–23.
Interventions to reduce medication errors in adult intensive care: a systematic review.Crossref | GoogleScholarGoogle Scholar | 22348303PubMed |

[32]  O’Connell B, Crawford S, Tull A, Gaskin CJ. Nurses’ attitudes to single checking medications: before and after its use. Int J Nurs Pract 2007; 13 377–82.
Nurses’ attitudes to single checking medications: before and after its use.Crossref | GoogleScholarGoogle Scholar | 18021167PubMed |

[33]  Department of Health and Human Services. Drugs & poisons regulation in Victoria. Melbourne: Department of Health and Human Services, State Government of Victoria; 2015. Available at: http://www.health.vic.gov.au/dpcs/approve.htm [verified 8 October 2015].

[34]  Mohsin-Shaikh S, Garfield S, Franklin BD. Patient involvement in medication safety in hospital: an exploratory study. Int J Clin Pharm 2014; 36 657–66.
Patient involvement in medication safety in hospital: an exploratory study.Crossref | GoogleScholarGoogle Scholar | 24777838PubMed |

[35]  Australian Commission on Safety and Quality in HealthCare. The national recommendations for user-applied labelling of medicines, fluids and lines standard for clinical practice in Australia. 2012. Available at: http://www.safetyandquality.gov.au/wp-content/uploads/2012/03/Labelling-Recommendations-2nd-edition-February-2012.pdf [verified 13 April 2015].

[36]  Roche MA, Duffield CM, Homer C, Buchan J, Dimitrelis S. The rate and cost of nurse turnover in Australia. Collegian 2014; 22 353–4.

[37]  NSW Therapeutics Advisory Group. High risk medicines protocols and guidelines. 2013. Available at: http://www.ciap.health.nsw.gov.au/nswtag/pages/high-risk-medicines.html [verified 13 April 2015].

[38]  Australian Goverment. Poisons standard 2015 – F2015L00128. 2015. Available at: https://www.comlaw.gov.au/Details/F2015L00128 [verified 14 December 2015].