
%0 Journal Article
%A Swan, Norman 
%T Let's ban drivel: commentary on A tale of a few hospitals
%J Australian Health Review
%D 2004/04/01
%V 27
%N 2
%P 5-6
%K 
%R https://doi.org/10.1071/AH042720005
%U https://www.publish.csiro.au/paper/AH042720005 
%X NORMAN SWANDr Norman Swan is host of The Health Report on ABC Radio National.Before you read on, this is a commentary based on anecdote - not the stuff of high-level evidence. But let me tell you, from the feedback I get from listeners across Australia, Anne Cahill's story is pretty mainstream. You can argue I'm talking rubbish - and I know there are many exceptions, possibly even a growing number of them - but many health service managers would not have a clue about what's going in their hospitals in terms of being service focused because they don't look and they don't measure. 
