
TY  - JOUR
A1  - Tabrizi, Jafar S 
A1  - Wilson, Andrew J 
A1  - Coyne, Eleanor T 
A1  - O'Rourke, Peter K 
T1  - Review of patient-reported type 2&nbsp;diabetes service quality
JF  - Australian Health Review
JO  - Aust. Health Review
Y1  - 2008
VL  - 32
IS  - 1
SP  - 23
EP  - 33
KW  - 
UR  - https://doi.org/10.1071/AH080023 
N2  - A critical review was conducted of the literature from 1960 to June 2005 on service quality in type 2 diabetes. The review demonstrated that improving service quality may improve the outcomes for people with type 2 diabetes. The potential service quality factors from the perspective of people with type 2 diabetes were: timeliness, confidentiality, continuity, dignity, communication, access, education, cost, amenities and autonomy. 
ER  -

