
TY  - JOUR
A1  - Sutton, Gigi 
T1  - Evaluating multidisciplinary health care teams: taking the crisis out of CRM
JF  - Australian Health Review
JO  - Aust. Health Review
Y1  - 2009
VL  - 33
IS  - 3
SP  - 445
EP  - 452
KW  - 
UR  - https://doi.org/10.1071/AH090445 
N2  - High-reliability organisations are those, such as within the aviation industry, which operate in complex, hazardous environments and yet despite this are able to balance safety and effectiveness. Crew resource management (CRM) training is used to improve the non-technical skills of aviation crews and other high-reliability teams. To date, CRM within the health sector has been restricted to use with ?crisis teams? and ?crisis events?. The purpose of this discussion paper is to examine the application of CRM to acute, ward-based multidisciplinary health care teams and more broadly to argue for the repositioning of health-based CRM to address effective everyday function, of which ?crisis events? form just one part. It is argued that CRM methodology could be applied to evaluate ward-based health care teams and design nontechnical skills training to increase their efficacy, promote better patient outcomes, and facilitate a range of positive personal and organisational level outcomes. 
ER  -

