PY24181Exploring patients’ intentions to switch from hospitals to primary care institutions for primary care: a push-pull-mooring framework
Multiple factors influence GP acceptance, with research lacking on exploring the mechanism behind patients’ switching behavior from large hospitals to GPs. By examining the push–pull–mooring effects on patients’ decision-making, this study elucidates how factors from both high-level hospitals and the GP system interact to shape patient’s switching intentions, thus, a deeper understanding can be gained of the nuanced dynamics underlying switching behaviors. These findings offer valuable insights on developing targeted strategies to optimize the effectiveness of the healthcare system.