Journal of Primary Health Care Journal of Primary Health Care Society
Journal of The Royal New Zealand College of General Practitioners
RESEARCH ARTICLE (Open Access)

What supports are needed by New Zealand primary care to improve equity and quality?

Gay Keating 1 , Richard Jaine 2

1 Te Rōpū Rangahau Hauora A Eru Pōmare, University of Otago, Wellington, New Zealand

2 Department of Public Health, University of Otago, Wellington, New Zealand

Correspondence to: Gay Keating, Te Rōpū Rangahau Hauora A Eru Pōmare, University of Otago, Wellington, PO Box 7343, Wellington South, Wellington 6242, New Zealand. Email: gay.keating@otago.ac.nz

Journal of Primary Health Care - https://doi.org/10.1071/HC16020
Published online: 5 September 2016

Journal Compilation © Royal New Zealand College of General Practitioners 2016.
This is an open access article licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Abstract

While some primary care practices have found ways to deliver quality care more equitably to their Māori and Pacific patients, others have struggled to get started or be successful. Quality Symposium attendees shared their views on barriers and success factors, both within the practice and beyond. When practices have collaborated and used their own ethnic-specific data in quality improvement techniques, they have improved Māori and Pacific health and equity. Attendees asked for greater practical support and guidance from the profession and sector. They report a funding gap for services needed by their patients to enable primary care to deliver equitable services for Māori and Pacific people.

KEYWORDS: Equity; quality and safety; health services; Māori health services; Pacific communities; Indigenous health; primary health care


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