The unfulfilled promises of electronic health recordsJeffrey C. L. Looi A B * , Steve Kisely B C D , Stephen Allison B E , Tarun Bastiampillai B E F and Paul A. Maguire A B
© 2023 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of AHHA.
We provide a brief update on the current evidence on electronic health records’ benefits, risks, and potential harms through a rapid narrative review. Many of the promised benefits of electronic health records have not yet been realised. Electronic health records are often not user-friendly. To enhance their potential, electronic health record platforms should be continuously evaluated and enhanced by carefully considering feedback from all stakeholders.
Keywords: clinical outcomes, electronic health records, e-health, healthcare services, healthcare workers, information management, quality and safety, workforce.