Articles citing this paper
Sharing the pain: lessons from missed opportunities for healthcare improvement from patient complaints and litigation in the Australian health system
Benjamin M. Nowotny A B E , Erwin Loh C , Katherine Lorenz C and Euan M. Wallace A B D
+ Author Affiliations
- Author Affiliations
A Department of Obstetrics and Gynaecology, School of Clinical Sciences, Monash University, Clayton, Vic. 3800, Australia. Email: euan.wallace@monash.edu
B The Ritchie Centre, Hudson Institute of Medical Research, 27–31 Wright Street, Clayton, Vic. 3168, Australia.
C Monash Health, Clayton, Vic. 3168, Australia. Email: erwin.loh@monashhealth.org; katherinelorenz@monashhealth.org
D Safer Care Victoria, Department of Health and Human Services, Victorian Government, Melbourne, Vic. 3000, Australia.
E Corresponding author. Email: benjamin.nowotny@monash.edu
Australian Health Review 43(4) 382-391 https://doi.org/10.1071/AH17266
Submitted: 22 November 2017 Accepted: 4 February 2018 Published: 19 June 2018
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