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Journal of Primary Health Care Journal of Primary Health Care Society
Journal of The Royal New Zealand College of General Practitioners
RESEARCH ARTICLE (Open Access)

Improving National Bowel Screening participation through primary care engagement: a quality improvement report

John McMenamin https://orcid.org/0009-0008-2399-8084 1 * , Susan Parry 2 , Bronwyn Rendle 2 , Cathy Whiteside 3
+ Author Affiliations
- Author Affiliations

1 Health and Research Collaborative Whanganui, New Zealand.

2 Te Whatu Ora Health New Zealand, Clinicians Screening, Prevention Directorate National Public Health Service.

3 Te Whatu Ora Health New Zealand, National Bowel Screening Programme, Cancer Screening Programmes Prevention, National Public Health Service.

* Correspondence to: john.mcmenamin@harc.org.nz

Handling Editor: Tim Stokes

Journal of Primary Health Care https://doi.org/10.1071/HC25069
Submitted: 16 April 2025  Accepted: 30 June 2025  Published: 24 July 2025

© 2025 The Author(s) (or their employer(s)). Published by CSIRO Publishing on behalf of The Royal New Zealand College of General Practitioners. This is an open access article distributed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND)

Abstract

Background and context

The National Bowel Screening Programme (NBSP) in Aotearoa New Zealand aims to reduce bowel cancer mortality through early detection. Despite this, participation remains lower among Māori and Pacific peoples. In 2023 and 2024, primary care-led campaigns were introduced to support general practices to engage eligible patients in screening discussions.

Assessment of the problem

General practices had varied levels of engagement with reminder systems and resources, and many lacked consistent processes for incorporating screening into routine consultations. To address this, tailored materials and practice support tools were provided.

Results

Campaign participation included a substantial number of New Zealand practices, including engagement of Very Low-Cost Access (VLCA) clinics. Overall, the volume of faecal immunochemical test (FIT) kit requests more than doubled over 2 years; however, return rates remained modest, highlighting the need for additional follow-up strategies.

Strategies for improvement

Future efforts should focus on expanding reminder systems, enhancing practice workflows, and incorporating outreach support to increase kit completion rates.

Lessons learnt

Structured primary care interventions can boost screening uptake, particularly among equity priority groups. Sustained improvements in screening participation will depend on system integration and continued support for practices and communities.

Keywords: Bowel cancer screening, FIT kit, health equity, Māori health, opportunistic screening, Pacific health, practice-based intervention, primary care.

References

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Te Whatu Ora – Health New Zealand. National Bowel Screening Programme monitoring report: January 2018 to December 2022; 2023. Available at https://www.tewhatuora.govt.nz/assets/Publications/Bowel-screening/National-Bowel-Screening-Programme-Monitoring-Report-January-2018-to-December-2022.pdf

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Health and Research Collaborative. National Bowel Screening Programme Primary Care Campaign (May 2023 - May 2024). Health and Research Collaborative. Available at https://www.harc.org.nz/research-project/national-bowel-screening-programme-primary-care-campaign-may-2023-may-2024 [accessed 30 September 2024].