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Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association
RESEARCH ARTICLE

The first eighteen months of a paediatric ambulatory and community service

Susan R Woolfenden, Troy Dalkeith and Teresa Anderson

Australian Health Review 29(4) 429 - 434
Published: 2005

Abstract

Hospital admission is distressing and traumatic for children as they are separated from their families and home. Internationally, and in Australia, alternative models of health care are being developed to meet the needs of children and their families. We describe the first eighteen months of the establishment of a paediatric ambulatory and community service in a district health service in New South Wales. Key outcomes include: increased referral to the service from acute hospital and primary care services; parental satisfaction and saved hospital beddays. Lessons learnt in the setting up of this service include the need for proactive engagement of consumers and stakeholders; clear definition of roles and responsibilities; and measurable and reasonable performance indicators.

https://doi.org/10.1071/AH050429

© AHHA 2005

Committee on Publication Ethics

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