Australian Health Review Australian Health Review Society
Journal of the Australian Healthcare & Hospitals Association

The journey of a teaching hospital to becomea learning organisation

Stuart D Rowley

Australian Health Review 30(2) 232 - 240
Published: 2006


This paper describes how an acute tertiary referral hospital moved away from a ?culture of blame?, using change management principles aligned with the concept of the learning organisation. I outline the process of change, and describe its outcomes. The result is summarised as an improvement in desired attributes of the organisation?s culture, as evidenced by consistent improvement in the results of a proprietary staff survey. I conclude that the concept of the learning organisation is a useful one for hospitals that seek to improve the organisational culture.

© AHHA 2006

PDF (461 KB) Export Citation Cited By (7)