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Improvements in patient care: videoconferencing to improve access to interpreters during clinical consultations for refugee and immigrant patients

Thomas R. Schulz A D , Karin Leder A B , Ismail Akinci C and Beverley-Ann Biggs A D E
+ Author Affiliations
- Author Affiliations

A Victorian Infectious Diseases Service, Royal Melbourne Hospital, Level 5 Doherty Institute, 792 Elizabeth Street, Melbourne, Vic. 3000, Australia. Email: Thomas.Schulz@mh.org.au

B Department of Epidemiology and Preventive Medicine, School of Public Health and Preventive Medicine, Monash University, 99 Commercial Road, Melbourne, Vic. 3004, Australia. Email: karin.leder@med.monash.edu.au

C All Graduates Interpreter Services, Suite 8.02, 343 Little Collins Street, Melbourne, Vic. 3000, Australia. Email: admin@allgraduates.com.au

D University of Melbourne, Department of Medicine at the Doherty Institute, Level 5 792 Elizabeth Street, Melbourne, Vic. 3000, Australia.

E Corresponding author. Email: babiggs@unimelb.edu.au

Australian Health Review 39(4) 395-399 https://doi.org/10.1071/AH14124
Submitted: 31 July 2014  Accepted: 15 January 2015   Published: 23 March 2015



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