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Senior staff perspectives of a quality indicator program in public sector residential aged care services: a qualitative cross-sectional study in Victoria, Australia

Liam M. Chadwick A , Aleece MacPhail B , Joseph E. Ibrahim B C D H , Linda McAuliffe E , Susan Koch F and Yvonne Wells G
+ Author Affiliations
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A National University of Ireland, Galway, Irish Centre for Patient Safety, University Road, Galway, Ireland. Email: drliamchadwick@gmail.com

B Ballarat Health Services, Ballarat, Vic. 3350, Australia. Email: a.macphail@student.unimelb.edu.au

C Departments of Epidemiology and Preventive Medicine, Monash University, Level 6 The Alfred Centre (Alfred Hospital), 99 Commercial Road, Melbourne, Vic. 3004, Australia.

D Department of Forensic Medicine, Monash University, Level 6 The Alfred Centre (Alfred Hospital), 99 Commercial Road, Melbourne, Vic. 3004, Australia.

E Australian Centre for Evidence Based Aged Care, La Trobe University, Melbourne, Vic. 3086, Australia. Email: L.McAuliffe@latrobe.edu.au

F Royal District Nursing Service Research Institute, Melbourne, Vic. 3182, Australia. Email: skoch@rdns.com.au

G Australian Institute for Primary Care and Ageing, La Trobe University, Melbourne, Vic. 3086, Australia. Email: Y.Wells@latrobe.edu.au

H Corresponding author. Email: joseph.ibrahim@monash.edu

Australian Health Review 40(1) 54-62 https://doi.org/10.1071/AH14197
Submitted: 23 October 2014  Accepted: 10 May 2015   Published: 13 July 2015



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