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Journal of the Australian Healthcare & Hospitals Association

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Approaches to management of complaints and notifications about health practitioners in Australia

Claudette S. Satchell A C , Merrilyn Walton A , Patrick J. Kelly A , Elizabeth M. Chiarella A , Suzanne M. Pierce A , Marie T. Nagy A , Belinda Bennett B and Terry Carney A
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A The University of Sydney, NSW 2006, Australia. Email: merrilyn.walton@sydney.edu.au; p.kelly@sydney.edu.au; mary.chiarella@sydney.edu.au; spie2144@uni.sydney.edu.au, terry.carney@sydney.edu.au

B Queensland University of Technology, 2 George Street, Brisbane, Qld 4000, Australia. Email: belinda.bennett@qut.edu.au

C Corresponding author. Email: claudette.satchell@sydney.edu.au

Australian Health Review 40(3) 311-318 https://doi.org/10.1071/AH15050
Submitted: 26 March 2015  Accepted: 27 July 2015   Published: 23 November 2015



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