Articles citing this paper
Responses by hospital complaints managers to recommendations for systemic reforms by health complaints commissions
Jennifer Smith-Merry A D , Merrilyn Walton B , Judith Healy C and Coletta Hobbs B
+ Author Affiliations
- Author Affiliations
A Faculty of Health Sciences, University of Sydney, PO Box 170, Lidcombe, NSW 1825, Australia.
B School of Public Health, Sydney Medical School, University of Sydney, Edward Ford Building, NSW 2006, Australia. Email: merrilyn.walton@sydney.edu.au; coletta.hobbs@sydney.edu.au
C School of Regulation and Global Governance, College of Asia and the Pacific, Australian National University, ACT 0200, Australia. Email: judith.healy@anu.edu.au
D Corresponding author. Email: jennifer.smith-merry@sydney.edu.au
Australian Health Review 41(5) 527-532 https://doi.org/10.1071/AH16138
Submitted: 29 July 2016 Accepted: 30 August 2016 Published: 21 October 2016
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