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Experiences of peer messengers as part of a professional accountability culture change program to reduce unprofessional behaviour: a cross-sectional study across eight hospitals

Ryan D. McMullan A * , Rachel Urwin A , Neroli Sunderland A , Kate Churruca A , Neil Cunningham B and Johanna Westbrook A
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A Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, Level 6, 75 Talavera Road, North Ryde, Sydney, NSW 2109, Australia.

B Emergency Department, St Vincent’s Hospital Melbourne, Fitzroy, Vic., Australia.

* Correspondence to: ryan.mcmullan@mq.edu.au

Australian Health Review 47(3) 346-353 https://doi.org/10.1071/AH22191
Submitted: 17 August 2022  Accepted: 30 March 2023   Published: 27 April 2023



4 articles found in Crossref database.

Retrospective analysis of factors influencing the implementation of a program to address unprofessional behaviour and improve culture in Australian hospitals
Churruca Kate, Westbrook Johanna, Bagot Kathleen L, McMullan Ryan D, Urwin Rachel, Cunningham Neil, Mitchell Rebecca, Hibbert Peter, Sunderland Neroli, Loh Erwin, Taylor Natalie
BMC Health Services Research. 2023 23(1).
Middle manager responses to hospital co-workers’ unprofessional behaviours within the context of a professional accountability culture change program: a qualitative analysis
Bagot KL, McInnes E, Mannion R, McMullan RD, Urwin R, Churruca K, Hibbert P, Westbrook JI
BMC Health Services Research. 2023 23(1).
Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom?
Urwin Rachel, Pavithra Antoinette, McMullan Ryan D, Churruca Kate, Loh Erwin, Moore Carolyn, Li Ling, Westbrook Johanna I
BMJ Open Quality. 2023 12(4). p.e002413
Co-worker unprofessional behaviour and patient safety risks: an analysis of co-worker reports across eight Australian hospitals
McMullan Ryan D, Churruca Kate, Hibbert Peter, Li Ling, Ash Ruby, Urwin Rachel, Pavithra Antoinette, Westbrook Johanna I
International Journal for Quality in Health Care. 2024 36(2).

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