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Associations between clinical indicators of quality and aged-care residents’ needs and consumer and staff satisfaction: the first Australian study

Yun-Hee Jeon A F , Anne-Nicole Casey A , Kha Vo B C , Kris Rogers B D , Belinda Poole A E and Judith Fethney A
+ Author Affiliations
- Author Affiliations

A Sydney Nursing School, The University of Sydney, Level 5, 88 Mallett Street, Camperdown, NSW, 2050, Australia. Email: anne-nicole.casey@sydney.edu.au; belinda.poole@sydney.edu.au; judith.fethney@sydney.edu.au

B The George Institute for Global Health, The University of Sydney. Global office: Level 5, 1 King Street, Newtown, NSW 2042, Australia. Email: kvo@georgeinstitute.org; krogers@georgeinstitute.org

C Present address: Bureau of Health Information, NSW Health, L11, 67 Albert Ave, Chatswood, NSW 2067, Australia. Email: NgocVanKha.Vo@health.nsw.gov.au

D Present address: The George Institute, UNSW Sydney, NSW, Australia.

E Present address: School of Psychology, The University of Sydney, Brennan MacCallum Building, Camperdown, NSW, 2050, Australia.

F Corresponding author. Email: yun-hee.jeon@sydney.edu.au

Australian Health Review 43(2) 133-141 https://doi.org/10.1071/AH17213
Submitted: 7 September 2017  Accepted: 13 November 2017   Published: 16 January 2018



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