PU24011Applying an after-action review process to examine a complex public health response in New South Wales (NSW), Australia: lessons for reflective practice
The large state-wide after-action review (AAR) of the COVID-19 public health response by NSW Health revealed important practice points to support future operational responses. It identified the importance of collective and systematic reflection, enabling the workforce to learn from past experiences and improve future responses. This process highlighted the value of involving multidisciplinary teams and considering the psychological needs of the workforce, setting a precedent for better preparedness in public health emergencies.
PU24011 Abstract | PU24011 Full Text | PU24011PDF (314 KB) | PU24011Supplementary Material (1009 KB) Open Access Article