Australian Journal of Primary Health Australian Journal of Primary Health Society
The issues influencing community health services and primary health care
RESEARCH ARTICLE (Open Access)

Not just tea and biscuits; the Gold Coast Primary Health Network process of designing, implementing and operating a Community Advisory Council

Jessica McClean A B and Kellie Trigger A
+ Author Affiliations
- Author Affiliations

A Primary Care Gold Coast (trading as Gold Coast Primary Health Network), Level 1, 14 Edgewater Court, Robina, Qld 4226, Australia.

B Corresponding author. Email: jess.mcclean@griffithuni.edu.au

Australian Journal of Primary Health 23(6) 504-508 https://doi.org/10.1071/PY16157
Submitted: 9 December 2016  Accepted: 14 March 2017   Published: 19 September 2017

Journal Compilation © La Trobe University 2017 Open Access CC BY-NC-ND

Abstract

Consumers are fast being acknowledged as a critical voice in the creation of sustainable health systems, and their ability and willingness to participate must be kept in mind by those eager to engage them. Federal health reform in Australia has mandated the formal involvement of communities in primary care through advisory committees in the newly established Primary Health Networks. Although there is clear progression towards increased consumer participation in Australia’s health services, scope exists to improve the evidence base around identifying and implementing the most appropriate approach in different settings. Gold Coast Primary Health Network has drawn on the principles of deliberative participation to design, implement and operate their Community Advisory Council. Although functioning well, further work is required to evaluate the efficiency of this approach.


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